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Billing Terms and Conditions

When you are ready to complete your purchase, click the Proceed to Checkout button. You may checkout as a guest.

On the payment page, you will see the total cost of your order. Please enter your payment details and billing address to complete your purchase.

We accept payments in Pound Sterling (£) using the following payment methods:

  • Visa
  • Mastercard

How do I know my payment is secure?

We use Shopify Payments to securely process all transactions. Every payment is protected using 128-bit SSL encryption, ensuring your payment information remains secure throughout the checkout process.

You can confirm your connection is secure by checking for the padlock icon displayed in your web browser's address bar.

We do not store your card details after your purchase has been completed. Your payment information is transmitted securely to our payment providers, helping to ensure that your financial information remains protected.

Havenholt is committed to providing a safe, secure, and enjoyable online shopping experience for every customer.

For your protection, some orders may require additional verification before they can be processed. Please ensure your contact details are accurate and up to date so we can contact you if necessary.

Questions about our Billing Policy?

If you have any questions regarding our Billing Terms and Conditions, please contact our Customer Service team. We aim to respond within 24–48 hours during working days.

Thank you for choosing Havenholt. We appreciate your trust and look forward to serving you with transparency, integrity, and outstanding customer care.

Our Business Information

Store Name: Havenholt
Company Name: Havenholt LTD
E-mail: support@havenholt.com 
Address: 29 Ashfield Grove, Cambridge, CB1 8TR, United Kingdom
Service Hours: Monday to Friday, 9:00 am – 5:00 pm (GMT/BST)

Get in Touch

Need help? Contact our friendly customer support team and we'll be happy to assist you.

Email Us

Our email is support@havenholt.com. We aim to respond within 24–48 hours during our business hours, Monday to Friday, 9:00 am – 5:00 pm (GMT/BST).

Returns

Returns are accepted within 30 days of receiving your order, ensuring you have plenty of time to make sure you're happy with your purchase.

Billing Terms and Conditions